FAQ



Click on a question below for the answer.

Q. Where is the Schaeffer Eye Center Crawfish Boil located and how do I get there?

A. The Schaeffer Eye Center Crawfish Boil will be at Uptown at The BJCC

Q. How much does it cost to get into the event?

A. $10 in advance for GA tickets and $75 in advance for VIP tickets.

Q. What time does the Box Office open for event?

A. The Box Office opens at 1pm the day of the event.

Q. What time do the gates open?

A. The gates will open at 2pm the day of the event.

Q. Does the admission at the door include crawfish?

A. Crawfish plates are $10 and include FRESH Louisiana crawfish, potatoes and corn.

Q. I'm not a huge crawfish fan. Will there be other things to eat?

A. In case crawfish isn't your "cup of tea" there will be several food vendors selling other types of food on the festival site, including BBQ, carnival food like funnel cakes and chicken on a stick, Greek food and fresh pizza from Papa John’s Pizza.

Q. Are there backstage passes to any of the shows for sale?

A. There are no "back stage passes" for this event.

Q. Where should I park?

A. Parking is available in adjacent lots and on the street. Prices vary.

Q. What is included in VIP Area tickets?

A. Special VIP entrance
Exclusive raised viewing deck
Fresh Louisiana crawfish
Special craft beer area
Plus other cool amenities to be announced soon!

  • Exclusive, Private Entrance for VIP Ticket Holders (located at 11th Ave. N and 23rd St N)
  • Exclusive, Raised Viewing Deck Which Provides a Bird’s Eye View of the Stage
  • Private Restrooms
  • Private Beverage Stations Featuring Craft Beer Selections
  • Special Drink and Liqour Selections featuring high-end brands such as Maker's Mark and Knob Creek
  • Cash Bars
  • Exclusive, Private Entrance for VIP Ticket Holders (located at 11th Ave. N and 23rd St N)
  • VIP Tickets to the VIP Area are ONLY $75 per day

Q. Will people who buy VIP tickets have a chance to meet the bands?

A. There are no “meet and greet passes” for this event.

Q. I am very interested in attending the festival but was curious about the availability of tickets. I'd really rather pay cash the day of the event and wanted to know if this is the type of event with a limited number of tickets or if there will for sure be tickets at the gate.

A. It is perfectly fine to wait and pay cash at the gates on the day of the event. Advance purchase through Ticketmaster.com or any Birmingham area America's First Federal Credit Union branch is the only way to get a lower price for each day. America's First Federal Credit Union branches will not have a service fee.

Q. Are we going to allow people to bring in folding chairs to this event?

A. Yes, but chairs must be the collapsible type that fold into a carry-bag and will not be allowed to be set up in front of the stage.

Q. Are cameras allowed at the event?

A. Professional cameras with detachable lenses are not allowed. Only point and shoot or disposable cameras are allowed.

Q. What if it rains?

A. The event is rain or shine.

Q. Is there an age limit to attend?

A. There is no age limit to attend. Children 6 and under are admitted free when accompanied by a ticketed adult.

Q. Can I leave the festival site and return later?

A. There is no re-entry once you have entered the site.

Important Information

Weather Updates

NBC13 First Alert Weather

Area Hotel Accommodation Listings

Sheraton Hotel

Area Transportation Options

Greater Birmingham Convention & Visitors Bureau
Birmingham Jefferson County Transit Authority

What You Can Bring

  • Blankets
  • Regular-size/unframed backpacks
  • Binoculars
  • Personal cameras (i.e., small digital cameras or point-and-click cameras)

What You Can’t Bring

  • Weapons of any kind
  • Illegal substances
  • Framed or large backpacks
  • No food or beverage of any kind
  • Alcohol (alcohol will be sold at the festival)
  • Glass containers of ANY kind
  • Skateboards, scooters, or personal motorized vehicles (except people with mobility limitations)
  • Bicycles inside festival grounds
  • Fireworks and explosives
  • Instruments and laser pointers
  • Umbrellas
  • Picnic baskets
  • Lawn furniture
  • Large or hard-sided coolers
  • Tents
  • Pets (except service dogs)
  • Video equipment - no video recording will be allowed
  • Professional still camera equipment (no detachable lenses, tripods, big zooms, or commercial use rigs)
  • Audio recording equipment
  • No illegal vending is permitted - no unauthorized/unlicensed vendors allowed
  • Coolers of any kind
  • Access Options

ADA Accommodations

The festival will be taking place at outdoors in the parking lot adjacent to the BJCC complex. The festival grounds are wheelchair accessible. Most travel is over grass or asphalt.

Disability parking spaces, marked in blue, are located in the BJCC parking deck located on the west side of 22nd Street N. between Richard Arrington Blvd Jr. N. and 11th Avenue N). These spaces are reserved for vehicles displaying state-issued (any state) disability placards or license plates. Raised seating areas will be reserved for people with mobility limitations and one companion. Please note that these areas have limited capacity and are available on a first-come, first-served basis. Accessible restrooms will be available. Service animals trained to assist disabled persons will be allowed into the festival.

Security/Safety

Our primary goal is to create a safe and secure environment for all festival attendees. To ensure this, there will be on-site security provided by local police and private security companies. If you're experiencing any problems whatsoever, locate a festival staff member, security guard, or police officer.

WE HAVE A ZERO TOLERANCE POLICY TOWARDS VIOLENCE OF ANY TYPE. ANY INCIDENTS WILL BE ADDRESSED BY BIRMINGHAM POLICE DEPARTMENT AND EVENT SECURITY. ANY PERSONS INVOLVED IN FIGHTING OR VIOLENT ACTS WILL BE REMOVED FROM SITE AND/OR ARRESTED, NO EXCEPTIONS!

Medical

Emergency EMTs will be on-site to help you with any type of medical problem. If you need assistance, go to the medical tent, or look for a police officer or festival staff member. Medical tent will be marked on all maps.

Lost and Found

Lost and found will be located at the main entrance (23rd Street N and Richard Arrington Jr. Blvd N). Location will be marked on all maps.

ATMs

There will be a number of ATMs located at the festival and inside the VIP area. Locations will be marked on all maps.